Refund Policy
THIS POLICY APPLIES TO LOKDHUN.COM SITE/ THEWOW.APP/APP PLATFORMS INCLUDING WITHOUT LIMITATION LOKDHUN.COM (HTTPS:// LOKDHUN.COM, HTTPS:// THEWOW.APP APP) AND OTHER RELATED SITE/S OR APP/S, MOBILE APPLICATIONS AND OTHER ONLINE FEATURES EACH A “SITE/S OR APP/S”. WE HAVE PROVIDED EXTENSIVE INFORMATION FOR YOU TO VIEW THE PRICE BEFORE CHOOSING TO BUY/RENT OUR CONTENT. IF YOU HAVE ANY QUESTIONS OR RESERVATIONS, PLEASE CONTACT US AT SUPPORT@LOKDHUN.COM PRIOR TO SUBSCRIBING TO OUR SERVICES.
WE, BEING THE SERVICE PROVIDERS FOR CONTENTS AVAILABLE THROUGH SITE OR APP, WHERE YOU ARE EXPECTED TO VIEW PRICE OF YOUR CHOICE AFTER BEING PAID FOR BUY/RENT THE CONTENT; UNFORTUNATELY, ALL FEES TO LOKDHUN.COM FOR SUCH SERVICES ARE NON-REFUNDABLE.
IN CASE, BECAUSE OF ANY TECHNICAL GLITCH AT THE TIME OF ONLINE TRANSACTION, THE TRANSACTION DOES NOT OCCUR, THE AMOUNT IN PROCESS OF TRANSFER BY DEFAULT GOES BACK INTO YOUR BANK ACCOUNT/PAYMENT METHOD, AUTOMATICALLY THROUGH PAYMENT GATEWAY.
FOR BSNL CUSTOMERS ELIGIBLE FOR WOW APP WILL HAVE TO FOLLOW THE PROCESS OF REFUND AS PER THE BSNL REFUND POLICY. LOKKDHUN WILL NOT BE RESPONSIBLE ANY REFUND EXCEPT FOR ANY PAYMENT MADE DIRECTLY TO OUR “SITE/S OR APP/S”
CHARGEBACKS :
IF WE RECEIVE A CHARGEBACK OR PAYMENT DISPUTE FROM A CREDIT CARD COMPANY OR BANK, YOUR SERVICE AND/OR SUBSCRIPTION WILL BE SUSPENDED WITHOUT NOTICE. APPLICABLE CHARGEBACK FEE WILL BE ISSUED TO RECOVER FEES PASSED ON TO US BY THE CREDIT COMPANY, PLUS ANY OUTSTANDING BALANCES ACCRUED AS A RESULT OF THE CHARGEBACK(S) MUST BE PAID IN FULL BEFORE SERVICE IS RESTORED. INSTEAD OF ISSUING A CHARGEBACK, CONTACT US TO ADDRESS ANY BILLING ISSUES. REQUESTING A CHARGEBACK OR OPENING ANY SORT OF DISPUTE FOR A VALID CHARGE FROM US IS FRAUD, AND IS NEVER AN APPROPRIATE OR LEGAL MEANS OF OBTAINING A REFUND.
